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Bringing peace into the room : how the personal qualities of the mediator impact the process of conflict resolution

Bringing peace into the room : how the personal qualities of the mediator impact the process of conflict resolution Daniel Bowling and David Hoffman - 1st ed. - San Francisco Jossey-Bass 2003 - viii, 310 p.

ISBN: 0787968501

Dewey Class. No.: 303.69 / BRI

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