TY  - BOOK
AU  - Guilmartin,Nance
TI  - Healing conversations: what to say when you don't know what to say 
SN  - 0787960195
U1  - 153.6  
PY  - 2002///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Consolation
KW  - Interpersonal communication
ER  -