Deep, Samuel D. <br/><br/>
What to ask when you don't know what to say :  555 powerful questions to use for getting your way at work /  [Text] 
Sam Deep, Lyle Sussman.  
 - Englewood Cliffs, N.J. :  Prentice Hall,  ©1993 
 - xxiii, 310 pages ;   22 cm. 
<br/><br/> Includes index  Gifted by Jamshed Bharucha  "This edition published by arrangement with Prentice-Hall/Career and Personal Development"--T.p. verso. 
<br/><br/>The magic of questions -- How to ask magical questions -- Managing your workload -- Satisfying bosses -- Surviving plateaus, layoffs, and firings -- Getting promotions and raises -- Dealing with difficult employees -- Working together -- Responding to ideas of others -- Selling your ideas -- Pleasing tough customers -- Resolving conflict -- Running meetings -- Attending meetings -- Negotiating -- Being interviewed for a job -- Interviewing job applicants -- Presenting on the podium -- Resolving ethical dilemmas -- Handling criticisms and complaints -- Responding to a changing world 
<br/><br/><label>ISBN: </label>9780139539770 0139539778 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Career development<br/>Interpersonal relations<br/>Employees--Life skills guides
<br/><br/><label>Dewey Class. No.: </label>650.13  / DEE