TY  - BOOK
AU  - Deep, Samuel D.
AU  - Sussman, Lyle
TI  - What to ask when you don't know what to say: 555 powerful questions to use for getting your way at work 
SN  - 9780139539770
U1  - 650.13 23
PY  - 1993///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Career development
KW  - Interpersonal relations
KW  - Employees
KW  - Life skills guides
N1  - Includes index; Gifted by Jamshed Bharucha; "This edition published by arrangement with Prentice-Hall/Career and Personal Development"--T.p. verso; The magic of questions -- How to ask magical questions -- Managing your workload -- Satisfying bosses -- Surviving plateaus, layoffs, and firings -- Getting promotions and raises -- Dealing with difficult employees -- Working together -- Responding to ideas of others -- Selling your ideas -- Pleasing tough customers -- Resolving conflict -- Running meetings -- Attending meetings -- Negotiating -- Being interviewed for a job -- Interviewing job applicants -- Presenting on the podium -- Resolving ethical dilemmas -- Handling criticisms and complaints -- Responding to a changing world
ER  -