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What to ask when you don't know what to say : [Text] 555 powerful questions to use for getting your way at work /

Deep, Samuel D.

What to ask when you don't know what to say : 555 powerful questions to use for getting your way at work / [Text] Sam Deep, Lyle Sussman. - Englewood Cliffs, N.J. : Prentice Hall, ©1993 - xxiii, 310 pages ; 22 cm.

Includes index Gifted by Jamshed Bharucha "This edition published by arrangement with Prentice-Hall/Career and Personal Development"--T.p. verso.

The magic of questions -- How to ask magical questions -- Managing your workload -- Satisfying bosses -- Surviving plateaus, layoffs, and firings -- Getting promotions and raises -- Dealing with difficult employees -- Working together -- Responding to ideas of others -- Selling your ideas -- Pleasing tough customers -- Resolving conflict -- Running meetings -- Attending meetings -- Negotiating -- Being interviewed for a job -- Interviewing job applicants -- Presenting on the podium -- Resolving ethical dilemmas -- Handling criticisms and complaints -- Responding to a changing world

9780139539770 0139539778


Career development
Interpersonal relations
Employees--Life skills guides

650.13 / DEE
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